If the participant is already familiar with the appliance version of CUCM then this will be very familiar territory. Installation Information Gathering The following steps out line the information gathering before the installation completes. During the install for the lab it was noted that the install took approximately 2.5 hours. All of these steps will require several hours to complete. The second is the install of the Informix database and the third is the install of UCCX and the fourth and final stage is the Post-Installation steps. The first of these is the install of the base OS. During the install there are again four notable stages that the install process will go through.
The first requires the administrator to answer a series of questions. TASK 1: UCCX 8.0 Install There are several stages to the installation of UCCX. (Primary) Cisco Unified Contact Center Express (Publisher) Cisco Unified Contact Center Express - This is the First Node in the cluster. Job Aids Lab Information Platform CUCM 8.0ĬLI / Web – pre initial wizard Web – post installĭescription Cisco Unified Communications Manager – This is the First Node in the cluster. 48Ĭisco Unified Contact Center Express 8.0 PBT Lab – Cisco Confidential 48 Agent Multi-Line Reporting via Historical Reporting. 27 Create a CSQ with agents using the RmCm Wizard. 25 Task 4: Getting Comfortable with UCCX 8.0. 17 TASK 3: Getting Around in CCX Administration. 14 Creating the Application Administration Account.
CISCO UCCX EDITOR FOR MAC OS X HOW TO
13 How to License Your New UCCX 8.0 Platform. Presented to you by the Unified Communications Field Trainers and Channels Organizations Cisco Unified Contact Center Express 8.0 Cisco Partner BETA Training Lab November 2009
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